(1) Select the desired product.

(2)Press "Add to Cart" to add the product to your shopping cart.

(3) Check your shopping cart.

After confirming that there are no mistakes in your order, click the "Proceed to checkout" button.

At this time, if there is no stock, such as another customer purchasing the item first, the fact that it is out of stock will be displayed.

(4) Please complete the purchase procedure.

Please enter "Customer Information", "Delivery Method" and "Payment Method" according to the instructions.

(5) After confirming the contents, click the "Pay Now" button.

(6) The purchase procedure is completed.

(7) You will receive an order confirmation email. This email will serve as your copy, so please keep it until you receive the product.

about shipping cost

・ Shipping fee: 800 yen (tax included) nationwide

・Cash on delivery fee: 800 yen (tax included)

Since we have stock overseas, we will place an order for the product after purchase.

About shipping, it takes more than 2 weeks from normal order .
Shipping may be delayed due to a large number of orders or the circumstances of the production factory. Thank you for your understanding.

Please note that we do not accept requests for delivery dates.

*However, please note that arrival may be delayed in the following cases.

・Shipping operations at our warehouse and distribution center are closed during the year-end and New Year holidays and on weekends and holidays.
・Delivery to Hokkaido, Okinawa, some areas of Tohoku, and remote islands ・Delivery delays due to weather, traffic conditions, etc.

Delivery company/form

Sagawa Express

For the following products, we will exchange the products at our expense.

・If the ordered product and the delivered product are different

・If you receive a damaged or dirty product due to a problem during shipping.

We cannot accept cancellations/exchanges due to customer's convenience after the order is completed.

After the order is completed or shipped, it is the responsibility of the orderer to receive the package.

If the product is returned after being shipped for a long period of time due to absence or refusal to receive it, you will be required to pay the actual round-trip shipping fee and various fees.

In addition, if cancellations, etc. continue due to long-term absence, refusal to receive, non-payment of bank transfer, etc., we will decline the order and stop using our shop.

In case of wrong delivery or initial defect

In our shop, all products are inspected according to our standards before shipping, but in the unlikely event that there is an initial defect due to incorrect delivery or a new unused product, we will exchange it. increase.

We apologize for the inconvenience, but please check the following [exchange/return special agreement] and *Notes* below, and contact us from the inquiry form within 5 days from the date of arrival of the product .

We cannot accept returns for items that have passed 5 days from the date of arrival, so please check the condition of the item as soon as it arrives.

After confirming with photos, etc., we will exchange it for a non-defective product.

Only if the delivered product is found to be defective, or if the product received is different from what you ordered, we will return or exchange it for the same product.

[Special contract for exchange/return]

If the following conditions apply, we cannot accept returns or exchanges.

・Products whose order information cannot be confirmed

・Returns and exchanges due to customer's convenience (color, size, etc.)

・Products without tags

・Products that have passed more than 5 days since arrival

・Items that have been used even once, or items that have been repaired, washed, or cleaned

・Products with odors, stains, or scratches from customers

・Products whose packaging, tags, accessories, etc. have been damaged or removed

・Rough sewing within our standard range

(Depending on the product, there are also products from overseas factories, and compared to products from Japanese factories, the sewing of products from overseas factories is a little rougher, and the standards may be seen as loose.)

・We cannot accept refunds without prior contact, so please be sure to contact us.

We do not accept any changes, additions or cancellations of products after the order is completed.

※Notes※

・Even if there is an incorrect delivery or an initial defect, we cannot accept any returns.

・If the exchangeable stock is out of stock, we will repair or return the item.

・We cannot accept parcels that have not been confirmed by us.

*If we cannot accept returns due to the condition of the product, we will either return the product or discard it. note that.

Inquiries about products

Please use the inquiry form on the site.